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No Vacancy Live and No Vacancy News

Wellness Hotels. Embracing OTA’s. Customer Service Stories.

No Vacancy Live is the travel industry’s most exciting podcast. A fun, fast paced genre bending program peeling back the travel business veneer.

Perfect for road warriors, leisure travelers and industry insiders, we look behind the scenes of the travel business by sharing stories, experiences, and with interviews featuring the industry’s biggest names.

The show is hosted by Glenn Haussman, a well know travel industry personality, renowned industry speaker, writer, consultant; and Anthony Melchiorri who had a successful 10 year run hosting Hotel Impossible on the Travel Channel.

Follow Glenn on Instagram and Twitter @TravelingGlenn.

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Wellness Hotels. Embracing OTA’s. Customer Service Stories.

Aug 26, 2016

Today Glenn goes one-to-one with Dave Eisen, Editor-in-Chief of Hotel Management magazine (www.hotelmanagement.net). The conversation goes so long and in-depth we’re saving what we had planned for next week.

Articles referenced in the show:

RLHC’s newly expanded Expedia partnership goes beyond growing the brand’s rewards membership:

http://www.hotelmanagement.net/operate/rlhc-s-newly-expanded-expedia-partnership-goes-beyond-growing-brand-s-rewards-membership

How to win, and lose, customers in a flash

http://www.hotelmanagement.net/guest-relations/how-to-win-and-lose-customers-a-flash

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Find Dave Eisen on Twitter at @DavidEisen3

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Produced by Jeff Polly: http://www.endpointmultimedia.com/