Mar 18, 2019
The battle between OTAs and booking direct rages on, and while brands are expected to continue inching forward with brand.com reservations, hotels continue to struggle with loyalty, rewards, and personalization. Glenn, Estella, and our guest, Robert Cole, break it all down.
Guest: Robert Cole, RockCheetah, Founder and...
Mar 12, 2019
Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman share more than you ever knew you needed to know about the ins and outs of management contracts.
Learn more about Gary and LWHA here: http://lwhospitalityadvisors.com
Mar 10, 2019
Patrick Miller, President and COO of The Park MGM shares what the experience was like rising from the lowest levels in Las Vegas to running and reinventing a resort 20+ years later. They discuss NoMad Las Vegas, Eataly Las Vegas, On The Record, resort design, and more
First, Glenn speaks with Corey Nyman of the Nyman...
Mar 5, 2019
What should personalization look like for hotels? Who truly owns the guest profile? Expedia? Google? Join our hosts, Glenn and Estella, as they sit down to chat with Andy Owen Jones of BD4 Travel about this and more.
Mar 2, 2019
Glenn speaks with Greg O'Stean, Chief Development Officer, Interstate Hotels & Resorts about the company’s strategy to transform into a global operation.
First, Glenn thinks about New Orleans and No Vacancy’s contest where you an win a free trip to New Orleans Jazz and Heritage Fest 2019. Joining are Jason Cronen...