Sep 14, 2019
We attended the Legislative Action Summit this week and caught up with AAHOA Chair Jagruti Panwala, Congressional Representative Ed Case, Best Western Hotels & Resorts’ COO Ron Pohl.
But first, Glenn and his special cohost Anthony Melchiorri discuss the major issues affecting the hotel business in this unique...
Sep 10, 2019
Savvy hoteliers are taking control of their hotel’s reputation with guest feedback technology, but it’s their embrace of Customer Experience 2.0—dealing with issues, real-time, and putting that data in motion, that is making a huge difference. Why is this different than historical hotel surveys? It’s easier than...
Sep 7, 2019
Recorded during Red Roof’s brand conference this week, Glenn chats with both red Roof President Andy Alexander and Chief Development Officer Phil Hugh. They discuss the annual conference, respective brand updates and much more.
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Sep 5, 2019
Hey hoteliers! It's budget season.
Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman discuss what you need to be thinking about most when it comers to figuring out next year's spend for your hotel assets.
Learn more about Gary and LWHA here: http://lwhospitalityadvisors.com
Sep 1, 2019
Grand Rapids wants your business, so they created a special Hotel District. What it means and why this might be a great idea for your community. We chat with George Aquino, vice president and managing director, AHC+Hospitality to learn more.
Then, with Lindsay Wilkinson who is Director, Corporate Responsibility –...