Jan 18, 2020
First up, Jay Wiendl, he’s the GM at Sonesta Resort Hilton Head Island discusses what it takes to run the resort and connect with customers.
Then, Phil Cordell, Global Head of New Brand Development at Hilton, reveals everything you need to know about Tempo by Hilton, a new brand focused on the modern...
Jan 14, 2020
Is the lack of interdisciplinary knowledge between Revenue Managers and Digital Marketers contributing to a hotel’s challenge of connecting with the guest? Do uncorrelated metrics drive a wedge between the departments? Can hotels articulate the problems they are trying to solve with technology, before buying...
Jan 13, 2020
Addiction in hospitality is 2x national average! We’re discussing this issue, what you can do about it, helping those around you and sharing news about the third annual Shatterproof Hospitality Heroes Reception at ALIS on January 28 from 6:15-7:30 p.m. that’s honoring Woodworth.
The reception honors Woodworth an...
Jan 12, 2020
First up, Dieter Schmitz, area GM with the Lore Group, who’s become a specialist at being a hotel’s opening GM. We discuss this unexpected career journey and his most recent assignment, the Riggs Washington, DC.
Then, Steve Solari of Meir Lake. He took and abandoned sleep away camp in the Alaskan wilderness and...
Jan 5, 2020
First up, Director of Food & Beverage Eric Willhite at The Mayfair Hotel who shares what it takes to build a successful hotel F&B program from scratch. This conversation uses the rebirth of the historic hotel as a model to success.
Then, the incredible Scott Gerber of Gerber Group. We hear the history of how he and his...