Oct 28, 2018
Glenn speaks Mark Dorr, President, New York State Tourism Authority on the opportunities and challenges experienced in the varied regions of NY state tourism.
First, Glenn speaks with Kelly Abdo, Public Relations Manager with Turning Stone Resort Casino in Upstate NY. They discuss smart PR practices.
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Oct 20, 2018
Glenn speaks with Bill Duncan, Global Head of the All Suites and Focused Service Categories with Hilton where he oversees Embassy Suites by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton (All Suites) along with Hampton by Hilton, Hilton Garden Inn and Tru by Hilton (Focused Service). In addition, Duncan...
Oct 17, 2018
In this bonus episode we stomp out the bed bug scourge with the help of Jeff Zimmerman of BedBug-HeatDoctor/Prevsol.
We discuss where bud bugs are biting most, how they're adapting into newer and harder to kill strains, the rise of the tropical bed bug in the USA, where people go wrong when treating and how to solve the...
Oct 15, 2018
In this episode, we go live to NYC to speak with Michael Zayas, Corporate Director of Digital Marketing and ECommerce for Real Hospitality Group, to discuss the current realities of guest booking, and the importance of clearly communicating your hotel brand to attract and convert more users.
Oct 14, 2018
Glenn speaks with Julienne Smith, SVP, Development & Owner Relations for Hyatt Place and Hyatt House, North America and share the latest behind the scenes news on Hyatt Place and Hyatt House brands in the U.S. and Canada, the next generation of Hyatt Place hotels and the importance of wellness in hospitality.