Aug 13, 2019
Seasoned Revenue Manager, Collette Barss, joins Glenn and Estella on the floor at HITEC 2019 to talk about moving the use of a hotel’s property management system beyond simply ‘check-in’ and ‘check-out.’ But, the PMS is siloed is it not? Where can we go from here and what’s on her wish list? Listen in to...
Aug 6, 2019
For this bonus episode we present a panel discussion focused on personalization, guest experience and the CRS, which was recorded during Amadeus' annual customer conference.
Panelists:
Curtis Brewer – SVP, Reservations and Website Solutions - TravelClick
Will Darrah – VP, Reservations – TravelClick
Ted Horner -...
Jul 29, 2019
Keeping Sales, Marketing, and Revenue Management on the same page in a 20-property boutique hotel collection is no small task. This is not a big brand, with big brand support. These small departments are crafting unique experiences from the mountains to the sea. Dan Rollins from Auberge Resorts Collection joins...
Jun 27, 2019
Scot Campbell is the President, Board of Directors, with the Hospitality Financial and Technology Professionals (HFTP). They're the good folks behind HITEC.
Scot is also CTO, North American Concerts with Live Nation, and also happens to be in the Hospitality Technology Hall of Fame!
We recorded with him on the HITEC...
Jun 25, 2019
The Hotel Tech Podcast was podcasting on the HITEC show floor, and we have many great interviews we'll be running during the next couple of weeks.
Today, it's a roundup of interviews focusing on great tech companies and leaders. In this show Estella Hale, Chief Evangelist with SHR and co-host Glenn Haussman share their...