Feb 15, 2020
First up, Amanda Frasier, EVP- Standards and Ratings with Forbes Travel Guide shares highlights from this year’s 5-star award recipient hotels, as well as insights to how hotels can achieve that rating while highlighting some standouts and up and comers.
Then, we chat with Mit Shah, CEO of Noble Investment Group,...
Feb 12, 2020
Mews, apaleo, Siteminder and Impala are all trying to be like
Salesforce, will it work in hospitality? The former CEO of
StayNTouch blew up LinkedIn with this question--at last count, with
43 comments and 53 reactions. So, we'd thought we'd bring this
'hot' topic to the show. Listen in!
Guest: Jos Schaap, former CEO of...
Feb 8, 2020
First up, Stuart Butler, COO, Fuel shares why you need to be worried about Google affecting your business and what to do about it.
Feb 2, 2020
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Jan 28, 2020
CRM and loyalty technology are hot now, but are they working? According to our guest, Ryan MacDonald, the advances in technology is allowing hoteliers to get in front of a larger demographic to convert them to loyalty members, primarily those Millennial corporate travelers. Hear how Palm Holdings is managing loyalty...