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No Vacancy with Glenn Haussman is the travel industry’s most exciting podcast. A fun, fast paced genre bending program peeling back the travel business veneer. 
Perfect for road warriors, leisure travelers and industry insiders, we look behind the scenes of the travel business by sharing stories, experiences, and with interviews featuring the industry’s biggest names.

Host Glenn Haussman is a well know travel industry personality, renowned industry speaker, writer, consultant, host of and contributor to

Follow Glenn on Instagram and Twitter @TravelingGlenn.

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Jan 13, 2017

Travel Channel’s Hotel Impossible host Anthony Melchiorri reveals behind the scenes stories, his approach to creating hospitality success for flailing owners, why people can’t keep their hotels clean and powerful life lessons. He’s even creating his own hotel and shares his secrets to ensuring its success.

But first, Glenn blasts hoteliers that are not understanding the new paradigm of loyalty and how people book travel. He dishes on the rise of micro-moments, according to Google research, how hotel companies insist on sending him useless and irrelevant deals, why customers are no longer as loyal, and finally, how they need to approach this new era.

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Produced by Jeff Polly: