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No Vacancy Live and No Vacancy News


No Vacancy Live is the travel industry’s most exciting podcast. A fun, fast paced genre bending program peeling back the travel business veneer. 

Perfect for road warriors, leisure travelers and industry insiders, we look behind the scenes of the travel business by sharing stories, experiences, and with interviews featuring the industry’s biggest names.

The show is hosted by Glenn Haussman, a well know travel industry personality, renowned industry speaker, writer, consultant; and Anthony Melchiorri who had a successful 10 year run hosting Hotel Impossible on the Travel  Channel. 

Follow Glenn on Instagram and Twitter @TravelingGlenn.

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Oct 29, 2019

What do travelers trust more when they are looking to choose travel accommodations? The advertising a property shares or the reviews of fellow travelers who have visited a property first-hand?  A majority of travelers rely heavily on reviews to validate a hotel's marketing efforts before they book.  We spoke with  Alliants, Hilton Hotels, and Loews Hotels to better understand why they believe hotel staff are the key to better reviews, and where the future of the staff experience is headed.


Janet Butler, Hilton Hotels

Barry Phillips, Loews Hotels

Andrew Pirret, Human+