Mar 2, 2018
Another show, another wholesale brand reinvention. This time it’s the $200 million recreation of Crowne Plaza. The concept: bringing humanity to business travel. Monte Jump, Director, F&B and Service with IHG’s Crowne Plaza, shares how this new unscripted approach to service, and reinventing amenities, will connect with guests.
First, Glenn and Bruce Ford, SVP, Lodging Econometrics, chat it up in an undisclosed hotel location in Florida. Trouble ensues.
Subscribe to our weekly newsletter. Text ‘hotel’ to 66866.
Visit the brand new www.novacancynews.com
Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn.
Visit our sponsor: Duetto
Visit our sponsor: CLIC: California Lodging Investment Conference
Subscribe on iTunes: No Vacancy with Glenn Haussman
Send your comments and questions to Glenn@rouse.media.
Support the show: https://www.patreon.com/novacancy
Follow Glenn @TravelingGlenn
Find Bruce Ford on Twitter @BFinNH, and learn more at www.lodgingeconometrics.com
Learn more at http://novacancy.libsyn.com
Produced by Jeff Polly: http://www.endpointmultimedia.com/