No Vacancy with Glenn Haussman
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No Vacancy with Glenn Haussman is the travel industry’s most exciting podcast. A fun, fast paced genre bending program peeling back the travel business veneer.
Perfect for road warriors, leisure travelers and industry insiders, we look behind the scenes of the travel business by sharing stories, experiences, and with interviews featuring the industry’s biggest names.


Host Glenn Haussman is a well know travel industry personality, renowned industry speaker, writer, consultant and editor at large with Hotel Management (HotelManagement.net).


Follow Glenn on Twitter @TravelingGlenn or visit www.rouse.media.

Subscribe today on iTunes No Vacancy with Glenn Haussman

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Support the show on Patreon HERE

May 22, 2017

Glenn speaks to Michael Taylor of J.D. Power where they talk about the best and worst airlines according to a new survey. According to the J.D. Power 2017 North America Airline Satisfaction Study,SM overall customer satisfaction with airlines has reached its highest level ever, continuing a trend that now stretches five consecutive years. Here we explore why and how did this happen against a backdrop of such negative airline news.

First, Glenn shares his thoughts on the latest news for the hotel industry, including news from the Best Western Leisure Travel Summit featuring executives from AAA, U.S. Travel Association, Trip Advisor and Brand Fuse. Then Glenn shares the results of a new survey from Best Western and U.S. News and World Report focused on hotel industry customer loyalty programs.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Find Bruce Ford on Twitter @BFinNH, and learn more at www.lodgingeconometrics.com

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

 

May 13, 2017

Derek Stevens is widely credited for helping bring back downtown Las Vegas from the precipice of irrelevancy, making it a must visit stop on everyone’s Las Vegas vacation. Owner of the The D, The Golden Gate, The Las Vegas Events Center and developer of a new city block big casino, Stevens has redefined the downtown Las Vegas entertainment experience. This is story of the transformation, and what’s happening next. They discuss NHL hockey’s Las Vegas Golden Knights, the NFL’s Raiders coming to town, the downtown music scene, outdoor bars, and how he pulled it all together.

But first, Bruce Ford, SVP Business Development with Lodging Econometrics and Glenn chat about HD Expo Las Vegas, the major event Glenn hosted for Porcelanosa with major designers from Marriott, Hyatt, Hilton, Salt Hotels, West Elm Hotels and studio Bunnyfish, who work with Tony Hsieh on the downtown Las Vegas revitalization project. Then Bruce shares insight on Q1 2017 hotel development trends.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Find Bruce Ford on Twitter @BFinNH, and learn more at www.lodgingeconometrics.com

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

May 11, 2017

Kevin Barry Fine Art is an industry leader that’s changed the way hotel guests interact with the art experience in hotels. This is way beyond a pretty framed picture next to the bed. It’s a wholesale reinvention of how art creates sense of place, interactive experiences, and serves as a lynchpin for hoteliers’ social media engagement.

See their amazing work at places such as major Las Vegas casinos, high end boutique hotels, luxury branded properties and more here.

You will learn much more than ever expected about how important the right art is in your hotel. Listen now!

Find Kevin Barry Fine Art, here: http://kevinbarryfineart.com/

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Apr 28, 2017

Padgett is redefining cruising through ultimate personalization, and has the pedigree to do it. Padgett holds 19 patents and multiple innovation awards for wearable devices, experience itinerary scheduling and optimization, digital experience interaction platforms and operational processes. In his former life at Walt Disney Parks and Resorts, he spearheaded the invention, development and implementation of guest engagement innovations that include the MagicBand, FastPass+, Disney’s Magical Express, Be Our Guest restaurant, Main Entrance access portals and Bibbidi Bobbidi Boutique retail locations. Now he’s creating Ocean Medallion™, a first-of-its-kind wearable device enabling personal experiences by bridging the physical and digital worlds to deliver a new level of personalized service not previously considered possible -- including sophisticated wayfinding, food and beverage on demand, an array of interactive gaming, personalized entertainment experiences and more.  The quarter-sized, 1.8-ounce disc can be accessorized with jewelry, clips, key chains and bands or simply carried in a pocket or pocketbook. We learn all about this new technology and his history.

But first, Glenn speaks with Corey Nyman of the F&B consulting firm, The Nyman Group (www.thenymangroup.com). They talk about societal dining trends before drilling down to how it’s expressed in the hotel industry and, in Las Vegas in particular.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Follow Corey @EatDrinkVegas

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Apr 21, 2017

John Greenleaf, SVP, Global Head, Hilton Garden Inn at Hilton Worldwide shares how Hilton Garden Inn is being refined while simultaneously looks to spread itself around the world.

Plus, David Eisen, Editor in Chief of Hotel Management, and Glenn discuss AAHOA, breakdown the massive CEO panel held during the event, and they  talk about how hard it must be to be running Trump Hotels right now.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Find Dave Eisen on Twitter at @DavidEisen3

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

 

Apr 19, 2017

Coming soon for American hoteliers, and already established for more than 3,500 of hotels in India, is hotelbids.com. It’s an exciting new platform that delivers reservations at a cost at only $5 - $7 per reservation. Traditional OTAs charge as much as 25% commission per room night, costing hoteliers thousands in unnecessary expenses every month.

In this special episode, we learn from Inder Sharma, founder of Hotelbis.com and a highly-regarded lodging industry entrepreneur, how he’s looking to give hoteliers more control over their profits though an intelligent hotel marketing platform.

Glenn and Inder also talk about why industry initiatives such as Room Key haven’t resonated, how he wants to help the AAHOA community, and how he garnered support from industry icons such Mike Leven and MP Rama.

Learn more at hotelbids.com

Apr 14, 2017

Get the behind the scenes story with Keith Cline, President & CEO of La Quinta.

Plus, Bruce Ford, SVP Lodging Econometrics.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Follow Bruce @BFinNH 

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Apr 12, 2017

Straight from the No Vacancy broadcast studio in San Antonio, TX, we bring you the first in a series of special interviews.

Mar 31, 2017

Glenn busts social media myths as a form of hotel feedback with help of Rick Garlick, Global Practice Lead, Travel and Hospitality Group at JD Power. They destroy everything we’ve held sacrosanct when it comes to guest social media commentary. The discuss online complaints, TripAdvisor, the need to respond NOW, and much, much more.

First, Glenn speaks with Rebecca Alesia, a travel consultant with SmartFlyer (www.smartflyer.com). They discuss the expected amazing summer travel season and what are the hot spots to visit. This year’s trend is all about adventure travel and finding the hidden destinations that have to break into the mainstream. Puglia, Italy, anyone?

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Follow Rebecca: @RebeccaAlesia

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Mar 25, 2017

Glenn speaks with AAHOA Vice Chairman Bhavesh Patel on sacrificing his personal life and business for the AAHOA mission (www.AAHOA.com), planning a massive convention and trade show, what it’s like to be on the cusp of being Chairman and more. Plus, AAHOA and No Vacancy partnership revealed; and we share info on a new event series, Hotel ROI (www.hotelroi.com). It’s a series of hyper local one day events to get super relevant insight. This interview was taped just a few days before publication.

But first, Glenn has something against complimentary cheese plates. We know, it doesn’t make sense to us either. The reason why will surprise you.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Follow @AAHOA

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

 

Mar 17, 2017

Glenn has a wide ranging and fascinating conversation with famed hotelier Harris Rosen. He started on projects such as Disney’s Contemporary and Polynesian Resorts before starting his own company with passion, grit and not much money. The man is simply inspiring. He has more than 5,000 associates, puts kids through college, has started charities and has done so much for his people and his community. This is an incredible story you must hear.

But first, our Vegas is showing. Glenn speaks with Tim Dressen, who has been hosting a Las Vegas focused podcast for more than a decade. Called Five Hundy by Midnight (http://www.fivehundybymidnight.com/fhbm/) it’s a great show focused on a city him and his co-host love. Glenn and Tim hit on all the trends and share the inside scoop on what is new in the city they love. They chat about new hotels that may or not be coming – we’re looking at you Resorts World – their love of Downtown Vegas, new comp drink voucher systems for gamblers and much more.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Follow Tim at @fivehundy or on Facebook: https://www.facebook.com/groups/fivehundy

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Mar 11, 2017

Glenn chats with Bruce Ford about state of European Hotel Industry, behind the scenes at the IHIF financial conference, Here To Stay TV, what Europeans think about Trump and Glenn’s impression on Berlin.

Glenn also speaks with Rachel Sacco (www.experiencescottsdale.com) about how it became a top tourism leader, rebranding its CVB and how to get the most out of a stay in their fine city.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Find Bruce Ford on Twitter @BFinNH, and learn more at www.lodgingeconometrics.com

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Mar 3, 2017

Glenn gets the scoop on the best and worst airlines as rated by The Points Guys (www.thepointsguy.com). You’ll never guess who’s #1! They also talk important issues like the devaluation of airline and hotel miles, and even chat about professional wrestling.

But first Glenn speaks with Jennifer Hawkins, President of Hawkins International (www.hawkpr.com). She works with luxury hotels and shares her story of what makes for great hospitality public relations efforts. You’ll learn all about what it takes for a hotel to be recognized my major publications with this behind the scenes look. Plus, they also dish on press trip horror stories.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Follow Hawkins @HIPR

Follow The Points Guy @thepointsguy

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

 

Feb 17, 2017
The Power of Disruption with Frits van Paasschen

There’s a massive sea change happening in our world, and it goes beyond the worlds of travel and hotels. Disruption is everywhere. We see it in every corner of our lives, but in hospitality, think Airbnb and Uber. In this amazing episode, Glenn speaks with former Starwood and Coors CEO Frits van Paasschen about his new book “The Disruptor’s Feast: How to avoid being devoured in a changing global economy.”

Buy the book on Amazon now

But first, Glenn speaks with Rebecca Alesia, a travel consultant with SmartFlyer (www.smartflyer.com). They talk everything Walt Disney World. Learn what’s new and upcoming, great vacation strategies and how to prepare for that trip of a lifetime. Also, learn why working with a travel specialist is smarter than going out and planning on your own.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Follow Rebecca: @RebeccaAlesia

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Jan 13, 2017
Infamous Insight with Hotel Impossible Host Anthony Melchiorri

Travel Channel’s Hotel Impossible host Anthony Melchiorri reveals behind the scenes stories, his approach to creating hospitality success for flailing owners, why people can’t keep their hotels clean and powerful life lessons. He’s even creating his own hotel and shares his secrets to ensuring its success.

But first, Glenn blasts hoteliers that are not understanding the new paradigm of loyalty and how people book travel. He dishes on the rise of micro-moments, according to Google research, how hotel companies insist on sending him useless and irrelevant deals, why customers are no longer as loyal, and finally, how they need to approach this new era.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Jan 6, 2017
Hotel Brand Genesplicing; Plus, Breakfast Bar Families that Suck

Alan Roberts, Global Head- Embassy Suites by Hilton, Hilton Worldwide, and Glenn discuss the fascinating elements making up the Embassy Suites brand. It’s a dream dive into the fabric of its components, that’s consistently reevaluated though a culture of innovation. We hear about how it must equally appeal to customers and hotel developers, global growth strategy, free booze, leapfrogging travel trends, F&B, and Glenn may just reveal his love for free omelets. But you’ll have to listen to find out.

But first, Glenn shares his thoughts on the most annoying types of families you see crowding the complimentary breakfast bar.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Dec 30, 2016
Old School Vegas Flashback: The Golden Steer, the Mafia and the Rat Pack

This week Glenn dips his fingers into the vault to pull out a lost episode. And it’s awesome. 

Hear the history of Las Vegas through the prism of its oldest steakhouse, the Golden Steer, which opened in 1958. Owner Michael Signorelli tells a great tale about how this became a famous haunt for entertainers, the mafia and high rollers.

The Golden Steer Steakhouse is also known for its famous and infamous customers such as: Tony "The Ant" Spilatro, Natalie Wood, Al Hirt, Nat "King" Cole, Joe DiMaggio, Elvis Presley and Mario Andretti just to name a few.

Here’s a few more: Frank Sinatra, Dean Martin and Sammy Davis Jr. who found refuge here away from racism on The Strip.

The story is told by owner Dr. Michael Signorelli as well as Kevin Ball, Corporate Vice President - Strategic Sourcing at American Casino & Entertainment Properties (Stratosphere and more). Plus, a special appearance by Bruce Ford, SVP Business Development with Lodging Econometrics.

Eat at The Golden Steer! http://www.goldensteerlasvegas.com/introduction.html

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Find Bruce Ford on Twitter @BFinNH, and learn more at www.lodgingeconometrics.com

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Dec 22, 2016
A Top Hotel School's Success Strategy! Happy Holidays from the Gang!

Les Roches International School of Hotel Management is ranked by luxury hotel hiring managers among the top three hospitality management schools in the world as a training ground for international careers (TNS Global Survey, 2013). Les Roches is renowned for its Swiss standards of excellence, entrepreneurial spirit and innovative programs. It has a global reach, with campuses in Switzerland, Spain, China and Jordan, and students from more than 90 countries. Glenn finds out about the school’s famous grads, why working in a career at luxury hotels is amazing, how they teach innovation and lots more.

But first, Glenn and Bruce Ford share their thoughts on the holiday season and lots of other fun chatter about the future state of the industry. Will there be too may hotels? Will hotels cost more or less for customers in 2017? And will hotels be more expensive to buy in 2017? Find out!

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Find Bruce Ford on Twitter @BFinNH, and learn more at www.lodgingeconometrics.com

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Dec 10, 2016
Las Vegas Behind the Scenes!

This week Glenn is in Las Vegas and getting the scoop on the newest happening trends there. First, he speaks with Dan Bernbach, who is in charge of the brand new Park Theater at Monte Carlo, which opens next week. Hear about the theater, the big acts coming to town and how the Mote Carlo is in the midst of a two year transition and re-branding.

 

Then Glenn learns what it takes to have a successful restaurant concept in the most exciting dining city in the world. We look at Vegas F&B through the eyes of Chipper Pastron, partner of MCC Hospitality Group, which owns Morel’s at the Palazzo and Dragon Noodle at Monte Carlo. This guy has been associated with Las Vegas dining since before Wolfgang Puck, which is traditionally credited with kicking off the Vegas dining boom. Not so fast Wolfgang. We learn the truth.

 

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

 

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

 

Dec 8, 2016

We speak with Craig Sullivan of Parkwest who shares his secrets to great hotel renovations. Plus, he shares why you need to be at the CLIC conference this coming March 9, 2017.

www.clicconference.com

www.parkwest.co

 

Nov 28, 2016
Making a $250m Restaurant Co.! Airline Status Woes!

Glenn chats with Cameron Mitchell, founder of Cameron Mitchell Restaurants. The company started humbly but now brings in $250 million revenue annually. Learn all about how he did it and how his life philosophy helped him to create a powerful Midwest company employing thousands.  Restaurant brands include Cameron's, Cap City Fine Diner & BarThe Guild HouseHudson 29 Kitchen + DrinkMMartini Modern ItalianMarcella’sOcean Prime, and Molly Woo's Asian Bistro, The Pearl, Restaurant, Tavern & Oyster RoomThe Barn at Rocky Fork Creek and The Avenue Steak Tavern.

But first, Glenn and Bruce lament on how hard it is to qualify for premier airline status any longer, it’s effect on the traveler psyche and more. Plus, the guys delve into the state of the industry and newly released numbers for the new hotel construction pipeline.

Find Bruce Ford on Twitter @BFinNH, and learn more at www.lodgingeconometrics.com

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Nov 19, 2016
Breakthrough Conference Marketing Ideas! Disclosing Secrets of Hospitality!

Glenn chats with Micah Solomon, author of The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets. The guys share what’s important to today’s guests and why it matters. Plus you’ll hear some great success stories too.

But first, Glenn and Jeff share some amazing trade show secrets that will help you generate buzz and better sales. Road warriors rejoice! You don’t have to be in the hospitality business to benefit from these ideas.

Find Jeff Polly at: Jeff@endpointmultimedia.com and http://www.endpointmultimedia.com/

Find Micah’s books here: https://www.amazon.com/Heart-Hospitality-Restaurant-Leaders-Secrets/dp/1590793781

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Nov 11, 2016
Hotels and the Trump Effect! The Secrets of Smart Branding!

Glenn chats with Ron Swidler, Principal, Branding with the Getty’s Group to discuss the critical nature of branding within the hotel industry. This is an amazing and insightful discussion you are sure to love!

But first, Dave and Glenn discuss what will happen to the hotel industry under a Trump Administration. Will promised tariffs from China goods affect American companies importing products? What does this mean for the hotel business in general?

 

Articles discussed in podcast:

Trump and Hotel Biz: http://www.hotelmanagement.net/asset-management/donald-trump-s-stunning-victory-and-its-impact-hospitality-industry

Stop Calling Everything Experiences: http://www.hotelmanagement.net/why-we-must-stop-calling-absolutely-everything-experience

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Find Dave Eisen on Twitter at @DavidEisen3

Follow Glenn @TravelingGlenn

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Nov 4, 2016

Glenn chats with Vince Lentini, SVP of Marketing with Affinity Gaming. They specialize in regional casinos and are becoming a major force around the country. Today, they talk about the state of casino gaming, how its changing and what is it that guests are interested in experiencing. The company is also betting heavily on e-gaming tournaments. They’ve started competitive skill-based video game tournaments at its Silver Sevens Hotel & Casino property to attract that finicky millennial crowd, and Affinity is at the forefront of a new movement. You need to hear this interview.  

But first, The Punk Rock Chef, Chip English, is back. The guys get into some of the food related that are annoying them to no end. Hamburger joints; check. Too much shrimp and grits; check. Annoying hipsters; check. Overpriced hotdog places; check. Be warned; Glenn is forced to defend his passion for chicken and waffles but Chip wants to hear none of it. Uh oh! Who will come out of the octagon alive!!

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Follow Chip @PunkRckChef

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Oct 28, 2016
Hard Rock Int’l Revealed! Sparking Staff Satisfaction!

Glenn chats with Marco Roca, EVP Hotel Development with Hard Rock Int’l. They talk about the state of the brand, what makes the Hard Rock brand resonate with customers, how it’s expanding throughout the world, and lot’s more.

First, Glenn chats with Johnathan Albano, who is not only the CEO Of Lodging Metrics, but also hosts the Lodging Leaders podcast. Perhaps you heard Glenn on that show? They share what you must know about employee hiring and retention. By coincidence, Glenn hosted a webinar on that very topic last week for SkyTouch Technology. You can watch that webinar here.

Drop us a line at mailto:Glenn@rouse.media.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to be answered on air to Glenn@rouse.media

Follow Glenn @TravelingGlenn

LinkedIn: http://www.linkedin.com/in/jonathanalbano

Twitter: https://twitter.com/jon_albano

Facebook:  https://facebook.com/jonoalbano

Email: jonathan@lodingmetrics.com

Lodging Leaders Podcast:  http://lodgingleaders.com

Build Great Hotel Teams:  http://buildgreathotelteams.com

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

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