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No Vacancy with Glenn Haussman

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No Vacancy with Glenn Haussman is the travel industry’s most exciting podcast. A fun, fast paced genre bending program peeling back the travel business veneer. 
Perfect for road warriors, leisure travelers and industry insiders, we look behind the scenes of the travel business by sharing stories, experiences, and with interviews featuring the industry’s biggest names.

Host Glenn Haussman is a well know travel industry personality, renowned industry speaker, writer, consultant, host of and contributor to

Follow Glenn on Instagram and Twitter @TravelingGlenn.

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Sep 10, 2019

Savvy hoteliers are taking control of their hotel’s reputation with guest feedback technology, but it’s their embrace of Customer Experience 2.0—dealing with issues, real-time, and putting that data in motion, that is making a huge difference. Why is this different than historical hotel surveys? It’s easier than...

Aug 27, 2019

Hoteliers have been talking about collecting data for years, but have struggled to turn it into something practical. Now, the advances in technology and processing power are allowing the use of machine learning to leverage that data in meaningful ways. But, what does that really mean? Kelly McGuire sits down with Glenn...

Aug 26, 2019

Here's a vibrant discussion on staff security and safety. This panel was hosted by Glenn Haussman and features: 

  • Adrienne Weil – VP of Strategic Partnerships, AHLA
  • Parminder Batra – Co-Founder and CEO, TraknProtect
  • Steven Norris – VP of Business Development, BluIP
  • Einar Rosenberg – Chief Innovation Officer,...

Aug 13, 2019

Seasoned Revenue Manager, Collette Barss, joins Glenn and Estella on the floor at HITEC 2019 to talk about moving the use of a hotel’s property management system beyond simply ‘check-in’ and ‘check-out.’ But, the PMS is siloed is it not? Where can we go from here and what’s on her wish list? Listen in to...

Aug 6, 2019

For this bonus episode we present a panel discussion focused on personalization, guest experience and the CRS, which was recorded during Amadeus' annual customer conference. 


Curtis Brewer – SVP, Reservations and Website Solutions - TravelClick 

Will Darrah – VP, Reservations – TravelClick

Ted Horner -...