May 16, 2018
Recorded during #AAHOACON2018, we spoke with Michael "Mick" McKeown. He's from the Department of Homeland Security where he's Executive Director, Campaigns and the Homeland Security Advisory Council.
In this important episode he shares how to recognize human trafficking in the hotel environment, how to stop it, and how...
May 11, 2018
Glenn sits down with Red Roof’s President Andy Alexander for a wide-ranging interview. They discuss how the economy segment works, why consumers find it a valuable segment, the rise of ‘upscale economy,’ why Alexander thinks his company doesn’t need many brands, plus much more.
But first, Glenn and Anthony...
May 9, 2018
Glenn speaks with Pat Pacious, President & CEO of Choice Hotels International, to see how the first six months have gone as CEO, the state of Choice Hotels and more.
Encore episode: Was originally in episode 99, released April 6. 2018.
May 5, 2018
Graduate Hotel is one hot brand gaining incredible customer traction. The brand’s president Tim Franzen and Glenn dissect the brand to share why it’s loved by customers and is a great development platform for Graduate Hotel’s owner AJ Capital.
But first, Glenn and Bruce Ford, SVP, Lodging Econometrics are in Vegas...
Apr 27, 2018
Recorded during the Hunter Hotel Investment Conference, we caught up with Alan Roberts, Global Head - Embassy Suites by Hilton. He talks reinventing a hotel brand to surpass customer expectations, creating a sense of community through people power, how F&B is the new front desk, and expanding a full-service brand in a...