Jun 6, 2018
J.D. Power releases its 2018 North America Airline Satisfaction Study. Michael Taylor, Travel Practice Lead at J.D. Power shares which airlines get it right, and which airlines aren't up to snuff.
Plus, how airlines are battling it out over how to win customers.
See the study here:
Jun 1, 2018
The Red Lion roars with Greg Mount, President/CEO, RLH Corp, who discusses the transformation of the company he’s helmed for more than four years and gives us a peak into his personal life.
May 30, 2018
We speak with Sandra DiVito, Vice President, Hospitality and Healthcare and Jeff Faye, PR/Marcom Manager with Protect-A-Bed.
How you'll reduce labor costs
How you'll reduce material costs
How this strategy improves customer experience
May 25, 2018
Once a brand featuring only company-built hotels, Extended Stay America is now in franchising mode. And they have one of the best people heading up the team. We speak to Jim Alderman, Executive Vice President, Chief Asset Merchant with Extended Stay America, and get the scoop on what this means for hoteliers and why...
May 19, 2018
It’s been more than two years since Tru by Hilton was rolled out and supported with plenty of deal-making fanfare. Now the brand is getting tweaked as part of its evolution. SVP/ Global Head Tru by Hilton Alexandra Jaritz shares brand changes, why they were made, how the brand appeals to both owners...