No Vacancy with Glenn Haussman
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No Vacancy with Glenn Haussman is the travel industry’s most exciting podcast. A fun, fast paced genre bending program peeling back the travel business veneer.
Perfect for road warriors, leisure travelers and industry insiders, we look behind the scenes of the travel business by sharing stories, experiences, and with interviews featuring the industry’s biggest names.


Host Glenn Haussman is a well know travel industry personality, renowned industry speaker, writer, consultant, host of heretostay.tv and contributor to youmustbetrippin.com


Follow Glenn on Twitter @TravelingGlenn or visit www.rouse.media.

Subscribe today on iTunes No Vacancy with Glenn Haussman

Subscribe on Google Play HERE.

Support the show on Patreon HERE

May 22, 2017

Glenn speaks to Michael Taylor of J.D. Power where they talk about the best and worst airlines according to a new survey. According to the J.D. Power 2017 North America Airline Satisfaction Study,SM overall customer satisfaction with airlines has reached its highest level ever, continuing a trend that now stretches five consecutive years. Here we explore why and how did this happen against a backdrop of such negative airline news.

First, Glenn shares his thoughts on the latest news for the hotel industry, including news from the Best Western Leisure Travel Summit featuring executives from AAA, U.S. Travel Association, Trip Advisor and Brand Fuse. Then Glenn shares the results of a new survey from Best Western and U.S. News and World Report focused on hotel industry customer loyalty programs.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Find Bruce Ford on Twitter @BFinNH, and learn more at www.lodgingeconometrics.com

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

 

May 13, 2017

Derek Stevens is widely credited for helping bring back downtown Las Vegas from the precipice of irrelevancy, making it a must visit stop on everyone’s Las Vegas vacation. Owner of the The D, The Golden Gate, The Las Vegas Events Center and developer of a new city block big casino, Stevens has redefined the downtown Las Vegas entertainment experience. This is story of the transformation, and what’s happening next. They discuss NHL hockey’s Las Vegas Golden Knights, the NFL’s Raiders coming to town, the downtown music scene, outdoor bars, and how he pulled it all together.

But first, Bruce Ford, SVP Business Development with Lodging Econometrics and Glenn chat about HD Expo Las Vegas, the major event Glenn hosted for Porcelanosa with major designers from Marriott, Hyatt, Hilton, Salt Hotels, West Elm Hotels and studio Bunnyfish, who work with Tony Hsieh on the downtown Las Vegas revitalization project. Then Bruce shares insight on Q1 2017 hotel development trends.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Find Bruce Ford on Twitter @BFinNH, and learn more at www.lodgingeconometrics.com

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

May 11, 2017

Kevin Barry Fine Art is an industry leader that’s changed the way hotel guests interact with the art experience in hotels. This is way beyond a pretty framed picture next to the bed. It’s a wholesale reinvention of how art creates sense of place, interactive experiences, and serves as a lynchpin for hoteliers’ social media engagement.

See their amazing work at places such as major Las Vegas casinos, high end boutique hotels, luxury branded properties and more here.

You will learn much more than ever expected about how important the right art is in your hotel. Listen now!

Find Kevin Barry Fine Art, here: http://kevinbarryfineart.com/

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

May 7, 2017

Ray Schultz, shares major hotel history way back to his involvement with Kemmons Wilson, creator of the Holiday Inn brand. Hear how Schultz started with Holiday Inns, Inc., in 1970, and how he founded the Hampton Inn brand in 1983. We hear those stories, through his days as Chairman and Chief Executive Officer of Promus Hotel Group.

But first, Glenn speaks with Donna Quadri-Felitti, the Marvin Ashner Director and Associate Professor, School of Hospitality Management at Penn State.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Apr 28, 2017

Padgett is redefining cruising through ultimate personalization, and has the pedigree to do it. Padgett holds 19 patents and multiple innovation awards for wearable devices, experience itinerary scheduling and optimization, digital experience interaction platforms and operational processes. In his former life at Walt Disney Parks and Resorts, he spearheaded the invention, development and implementation of guest engagement innovations that include the MagicBand, FastPass+, Disney’s Magical Express, Be Our Guest restaurant, Main Entrance access portals and Bibbidi Bobbidi Boutique retail locations. Now he’s creating Ocean Medallion™, a first-of-its-kind wearable device enabling personal experiences by bridging the physical and digital worlds to deliver a new level of personalized service not previously considered possible -- including sophisticated wayfinding, food and beverage on demand, an array of interactive gaming, personalized entertainment experiences and more.  The quarter-sized, 1.8-ounce disc can be accessorized with jewelry, clips, key chains and bands or simply carried in a pocket or pocketbook. We learn all about this new technology and his history.

But first, Glenn speaks with Corey Nyman of the F&B consulting firm, The Nyman Group (www.thenymangroup.com). They talk about societal dining trends before drilling down to how it’s expressed in the hotel industry and, in Las Vegas in particular.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Follow Corey @EatDrinkVegas

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Apr 21, 2017

John Greenleaf, SVP, Global Head, Hilton Garden Inn at Hilton Worldwide shares how Hilton Garden Inn is being refined while simultaneously looks to spread itself around the world.

Plus, David Eisen, Editor in Chief of Hotel Management, and Glenn discuss AAHOA, breakdown the massive CEO panel held during the event, and they  talk about how hard it must be to be running Trump Hotels right now.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Find Dave Eisen on Twitter at @DavidEisen3

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

 

Apr 19, 2017

Coming soon for American hoteliers, and already established for more than 3,500 of hotels in India, is hotelbids.com. It’s an exciting new platform that delivers reservations at a cost at only $5 - $7 per reservation. Traditional OTAs charge as much as 25% commission per room night, costing hoteliers thousands in unnecessary expenses every month.

In this special episode, we learn from Inder Sharma, founder of Hotelbis.com and a highly-regarded lodging industry entrepreneur, how he’s looking to give hoteliers more control over their profits though an intelligent hotel marketing platform.

Glenn and Inder also talk about why industry initiatives such as Room Key haven’t resonated, how he wants to help the AAHOA community, and how he garnered support from industry icons such Mike Leven and MP Rama.

Learn more at hotelbids.com

Apr 14, 2017

Get the behind the scenes story with Keith Cline, President & CEO of La Quinta.

Plus, Bruce Ford, SVP Lodging Econometrics.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Follow Bruce @BFinNH 

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Apr 12, 2017

Straight from the No Vacancy broadcast studio in San Antonio, TX, we bring you the first in a series of special interviews.

Apr 7, 2017

Glenn goes back to Margaritaville, this time for a rousing conversation with Tamara Baldanza, CMO of Margaritaville Holdings. It’s the 40th anniversary of the brand and we explore all its permutations from the music and F&B, to its rapidly growing hotel and resort holdings. And yes, even a soon to be built 7,000 home retirement community.

But first, Glenn speaks with Corey Nyman of the F&B consulting firm, The Nyman Group (www.thenymangroup.com). They talk about societal dining trends before drilling down to how it’s expressed in the hotel industry and, in Las Vegas in particular.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Follow Corey @EatDrinkVegas

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Mar 31, 2017

Glenn busts social media myths as a form of hotel feedback with help of Rick Garlick, Global Practice Lead, Travel and Hospitality Group at JD Power. They destroy everything we’ve held sacrosanct when it comes to guest social media commentary. The discuss online complaints, TripAdvisor, the need to respond NOW, and much, much more.

First, Glenn speaks with Rebecca Alesia, a travel consultant with SmartFlyer (www.smartflyer.com). They discuss the expected amazing summer travel season and what are the hot spots to visit. This year’s trend is all about adventure travel and finding the hidden destinations that have to break into the mainstream. Puglia, Italy, anyone?

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Follow Rebecca: @RebeccaAlesia

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Mar 25, 2017

Glenn speaks with AAHOA Vice Chairman Bhavesh Patel on sacrificing his personal life and business for the AAHOA mission (www.AAHOA.com), planning a massive convention and trade show, what it’s like to be on the cusp of being Chairman and more. Plus, AAHOA and No Vacancy partnership revealed; and we share info on a new event series, Hotel ROI (www.hotelroi.com). It’s a series of hyper local one day events to get super relevant insight. This interview was taped just a few days before publication.

But first, Glenn has something against complimentary cheese plates. We know, it doesn’t make sense to us either. The reason why will surprise you.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Follow @AAHOA

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

 

Mar 17, 2017

Glenn has a wide ranging and fascinating conversation with famed hotelier Harris Rosen. He started on projects such as Disney’s Contemporary and Polynesian Resorts before starting his own company with passion, grit and not much money. The man is simply inspiring. He has more than 5,000 associates, puts kids through college, has started charities and has done so much for his people and his community. This is an incredible story you must hear.

But first, our Vegas is showing. Glenn speaks with Tim Dressen, who has been hosting a Las Vegas focused podcast for more than a decade. Called Five Hundy by Midnight (http://www.fivehundybymidnight.com/fhbm/) it’s a great show focused on a city him and his co-host love. Glenn and Tim hit on all the trends and share the inside scoop on what is new in the city they love. They chat about new hotels that may or not be coming – we’re looking at you Resorts World – their love of Downtown Vegas, new comp drink voucher systems for gamblers and much more.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Follow Tim at @fivehundy or on Facebook: https://www.facebook.com/groups/fivehundy

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Mar 11, 2017

Glenn chats with Bruce Ford about state of European Hotel Industry, behind the scenes at the IHIF financial conference, Here To Stay TV, what Europeans think about Trump and Glenn’s impression on Berlin.

Glenn also speaks with Rachel Sacco (www.experiencescottsdale.com) about how it became a top tourism leader, rebranding its CVB and how to get the most out of a stay in their fine city.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Find Bruce Ford on Twitter @BFinNH, and learn more at www.lodgingeconometrics.com

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Mar 3, 2017

Glenn gets the scoop on the best and worst airlines as rated by The Points Guys (www.thepointsguy.com). You’ll never guess who’s #1! They also talk important issues like the devaluation of airline and hotel miles, and even chat about professional wrestling.

But first Glenn speaks with Jennifer Hawkins, President of Hawkins International (www.hawkpr.com). She works with luxury hotels and shares her story of what makes for great hospitality public relations efforts. You’ll learn all about what it takes for a hotel to be recognized my major publications with this behind the scenes look. Plus, they also dish on press trip horror stories.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Follow Hawkins @HIPR

Follow The Points Guy @thepointsguy

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

 

Mar 2, 2017

Please note: This is a cut down release of the 2.17 show interview with Frits van Paasachen. This was posted at the request of Mr. van Paaschen's team, so you may have already downloaded and listened to this interview as part of the Power of Disruption episode. 

Feb 24, 2017

Glenn is at the Business Travel Show in London and is starting to get concerned about people wanting to come and visit the United States. Travel is the USA’s biggest export and the “Travel Ban” seems to be spooking people about coming to visit the country.

Then Glenn speaks with Sean Worker, President & CEO of BridgeStreet Global Hospitality in an encore interview. Glenn thinks BridgeStreet is on trend with the apartment type a variety of offerings in the middle of great neighborhoods, each geared to a different type of customer. Learn why this company is rapidly growing, how it is nothing like Airbnb and how guest psychographics affect what BridgeStreet does. This very engaging conversation will arm you with lots of sociological information regarding what today’s traveler craves. Are you the perfect customer for these apartments?

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

 

Feb 17, 2017
The Power of Disruption with Frits van Paasschen

There’s a massive sea change happening in our world, and it goes beyond the worlds of travel and hotels. Disruption is everywhere. We see it in every corner of our lives, but in hospitality, think Airbnb and Uber. In this amazing episode, Glenn speaks with former Starwood and Coors CEO Frits van Paasschen about his new book “The Disruptor’s Feast: How to avoid being devoured in a changing global economy.”

Buy the book on Amazon now

But first, Glenn speaks with Rebecca Alesia, a travel consultant with SmartFlyer (www.smartflyer.com). They talk everything Walt Disney World. Learn what’s new and upcoming, great vacation strategies and how to prepare for that trip of a lifetime. Also, learn why working with a travel specialist is smarter than going out and planning on your own.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Follow Rebecca: @RebeccaAlesia

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Feb 13, 2017
FelCor’s Tom Corcoran on What You Don’t Know About Hotel REITs

Sorry about the delayed posting! It’s the snow’s fault.

Tom Corcoran helped create the hotel industry REIT, which in turn happened to define how many investors buy hotels today. FelCor is a public company (NYSE: FCH) that owns more than 100 properties. You’ll learn the story of how he and his partner created the business, how Tom got involved in hospitality and how other can follow.  

But first, Glenn speaks with Corey Nyman of the F&B consulting firm, The Nyman Group (www.thenymangroup.com). The group has had an active role working with major hotel brands, restauranteurs, chefs and more that helps set dining trends. In this discussion, the guys go deep to pull back the veneer, all so you can better understand the state of dining in America. Hint: It’s getting rough out there for restaurant owners. 

Here’s the link to the Life Is Beautiful episode referenced in the podcast: http://traffic.libsyn.com/novacancy/No_Vacancy_17.mp3

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Follow Corey @eatdrinklasvegas

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Feb 3, 2017

Exhale was doing it before mostly everyone. Combining fitness, spa and a healthy living ethos to transform the fitness business into the wellness industry. We talk about how she started the company, the move away from traditional gyms and spas into something that creates a more holistic approach to wellbeing. It’s a lifestyle brand, not luxury living. Exhale facilities are located both in hotels and as standalone venues. Learn more at: www.exhalespa.com

But first, Glenn and David Eisen talk about more lesson learned at ALIS, a major hotel industry conference, their hard hat tour at the under-construction InterContinental hotel and Hotel Indigo in Los Angeles and of course, more Trump talk. This time focused on how last week’s travel ban could potentially crater one of our country’s most important exports; foreigners vising the United States.

Read David’s column on the ban: http://www.hotelmanagement.net/guest-relations/course-president-trump-s-travel-ban-bad-for-hotel-industry

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Find Dave Eisen on Twitter at @DavidEisen3

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

 

Jan 27, 2017
The Dos and Don’ts from AAHOA’s Secretary; Plus, No Serious ALIS Trump Talk

This past year Jagruti Panwala started a magnificent journey when she was named secretary of AAHOA. In just a few years she will chair the organization, keeping her busy for the next few years. We discuss legislative issues, her role in the organization, balancing a career managing several businesses, including home ownership. How does she do it all, all while advancing the goals of the largest association in hospitality? We find out. We’re thinking super powers, but you decide. (NOTE: This interview was conducted before the latest presidential election.)

But first, Glenn and Bruce Ford discuss the Americas Lodging Investment, a major hotel industry financial conference, held this week in Los Angeles. Strangely, there was bizarrely little talk of the new president or the administration. They posit why and also address the state of the business including new hotels coming to a market near you.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Find Bruce Ford on Twitter @BFinNH, www.lodgingeconometrics.com

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Jan 26, 2017
BONUS SHOW: Hotel WiFi Strategies for a Data Dominant World

During this in-depth show you'll learn all about:

  • Tips for hotels and other venues to maximize their bandwidth and keep up with the increasing demands being placed on guest Wi-Fi networks
  • Addressing data privacy concerns for guests when using guest Wi-Fi networks
  • Up-and-coming trends such as data analytics, online search using voice as an interface, etc.

 

www.nomadix.com

 

Jan 20, 2017
Secrets to Creating Country’s #1 Hotel w Virgin Hotels CEO; Food Trend, or Food Offend?

Raul Leal, CEO of Virgin Hotels reveals the secret sauce behind creating the Virgin Hotel Chicago. According to readers of Condé Nast Traveler, it’s #1 Hotel in the United States and Chicago, appealing to business and leisure travelers, with a score of 98.1. Amazing! He also reveals what it takes to create a strong brand.

But first, Glenn and chef Chip English square off once again. This time, the guys take opposing views on fiery statements by Alice Waters and Jacques Pepin accusing food related TV competition shows prompting the fast food culture. Then they vote up or down on the expected major food trends of 2017.

Alice Waters and Jacques Pepin blast cooking competition shows: http://www.thewrap.com/p1444630/

Eater top food trends 2017: http://www.eater.com/2016/12/30/14116296/food-trends-2017-predictions

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Follow Chip @PunkRckChef

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Jan 13, 2017
Infamous Insight with Hotel Impossible Host Anthony Melchiorri

Travel Channel’s Hotel Impossible host Anthony Melchiorri reveals behind the scenes stories, his approach to creating hospitality success for flailing owners, why people can’t keep their hotels clean and powerful life lessons. He’s even creating his own hotel and shares his secrets to ensuring its success.

But first, Glenn blasts hoteliers that are not understanding the new paradigm of loyalty and how people book travel. He dishes on the rise of micro-moments, according to Google research, how hotel companies insist on sending him useless and irrelevant deals, why customers are no longer as loyal, and finally, how they need to approach this new era.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Jan 6, 2017
Hotel Brand Genesplicing; Plus, Breakfast Bar Families that Suck

Alan Roberts, Global Head- Embassy Suites by Hilton, Hilton Worldwide, and Glenn discuss the fascinating elements making up the Embassy Suites brand. It’s a dream dive into the fabric of its components, that’s consistently reevaluated though a culture of innovation. We hear about how it must equally appeal to customers and hotel developers, global growth strategy, free booze, leapfrogging travel trends, F&B, and Glenn may just reveal his love for free omelets. But you’ll have to listen to find out.

But first, Glenn shares his thoughts on the most annoying types of families you see crowding the complimentary breakfast bar.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to to Glenn@rouse.media

Follow Glenn @TravelingGlenn

Learn more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

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