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No Vacancy with Glenn Haussman is the travel industry’s most exciting podcast. A fun, fast paced genre bending program peeling back the travel business veneer. 
Perfect for road warriors, leisure travelers and industry insiders, we look behind the scenes of the travel business by sharing stories, experiences, and with interviews featuring the industry’s biggest names.

Host Glenn Haussman is a well know travel industry personality, renowned industry speaker, writer, consultant, host of and contributor to

Follow Glenn on Instagram and Twitter @TravelingGlenn.

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Jun 18, 2018

The debate concerning direct versus OTA bookings rages on. To kick off the first season of our Hotel Tech Podcast series, Glenn Haussman and Estella Hale, Chief Product Evangelist with SHR, debate the European Technology and Travel Services Association (ETTSA) report called Hotel Distribution Costs.

Wendy Norris, Corporate Director of Revenue Management and E-Commerce for Valencia Group, joins to discuss the study, what she has seen in her day-to-day, real-life experiences, plus SHR’s position, and what this all may mean for your hotel business.