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No Vacancy Live and No Vacancy News


Visit www.novacancynews.com

No Vacancy Live is the travel industry’s most exciting podcast. A fun, fast paced genre bending program peeling back the travel business veneer. 


Perfect for road warriors, leisure travelers and industry insiders, we look behind the scenes of the travel business by sharing stories, experiences, and with interviews featuring the industry’s biggest names.

The show is hosted by Glenn Haussman, a well know travel industry personality, renowned industry speaker, writer, consultant; and Anthony Melchiorri who had a successful 10 year run hosting Hotel Impossible on the Travel  Channel. 


Follow Glenn on Instagram and Twitter @TravelingGlenn.

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Jan 28, 2020

CRM and loyalty technology are hot now, but are they working? According to our guest, Ryan MacDonald, the advances in technology is allowing hoteliers to get in front of a larger demographic to convert them to loyalty members, primarily those Millennial corporate travelers. Hear how Palm Holdings is managing loyalty and what else is working for hoteliers.

Guest: Ryan MacDonald, VP of Revenue Management & E-Commerce, Palm Holdings

Time: 33 min

Sponsors: apeleo and cendyn