Mar 24, 2025
📚 While at the Hunter Hotel Investment
Conference I chatted with Todd Felsen
Felson, President & CEO at OTH Hotels Resorts, an
expert hotelier and management company leader, about the wild ride
the hotel industry is on in 2025. From fluctuating group demand to
unpredictable business travel, this conversation dives deep into
strategies for staying ahead.
🔥 Key Takeaways:
📉 Volatility in the Market: Why 2025 feels like the "year of
whiplash" and how to stay agile.
🎯 Strategic Revenue Management: The importance of real-time data
and making split-second decisions.
💡 Tech That Enhances Guest Experience: Leveraging technology to
improve efficiency while maintaining a people-first culture.
🏨 Evolving Guest Preferences: How younger travelers prefer
contactless, seamless interactions.
🕰️ Productivity and Scheduling: Using tech to optimize labor costs
and enhance guest satisfaction.
🤖 Tech Meets Hospitality: Todd highlights the delicate balance
between using technology to reduce operational friction and
ensuring the guest still feels a human connection. Learn how
automation can free up staff to focus on meaningful interactions
and make your operations more profitable.
👉 Don’t miss this insightful conversation packed with actionable
strategies to navigate uncertainty and keep your business
thriving.
🎥 Watch Now and Stay Ahead in Hospitality!
💡 Shoutout to Our Sponsor: Special thanks to Otelier — the software behind every
great host. Check them out at Otelier.io to learn more about how they’re transforming
hospitality.