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No Vacancy Live and No Vacancy News


No Vacancy Live is the travel industry’s most exciting podcast. A fun, fast paced genre bending program peeling back the travel business veneer. 

Perfect for road warriors, leisure travelers and industry insiders, we look behind the scenes of the travel business by sharing stories, experiences, and with interviews featuring the industry’s biggest names.

The show is hosted by Glenn Haussman, a well know travel industry personality, renowned industry speaker, writer, consultant; and Anthony Melchiorri who had a successful 10 year run hosting Hotel Impossible on the Travel  Channel. 

Follow Glenn on Instagram and Twitter @TravelingGlenn.

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Jul 21, 2017

Glenn is back with Rick Garlick, Global Travel and Hospitality Practice Lead at J.D. Power, when they dished on social media myths last spring. Hear that show here. Now he is back to talk about which hotels landed in the number one spot on the company’s highly respected annual 2017 North America Hotel Guest Satisfaction Index Study. What we learned: Winning is about understanding your target customer intimately. We examine which brands are doing this right, and how they’re winning. If you want to cheat, find the list here.

But first, Glenn speaks with Thomas Engel, President, T.R. Engel. They talk about airbnb and their desire to appeal to business travelers and travel managers, the Global Business Travel Association (GBTA) conference, the massive rise of soft brands and their true value to owners, how more available brands means more hotel development, and how hotel investors can get some of that ‘key money.’

Visit our sponsor: Kevin Barry Fine Art

Hear how Kevin Barry Fine Art is Reinventing Hotel Art for an Interactive and Social Generation

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