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No Vacancy with Glenn Haussman

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No Vacancy with Glenn Haussman is the travel industry’s most exciting podcast. A fun, fast paced genre bending program peeling back the travel business veneer. 
Perfect for road warriors, leisure travelers and industry insiders, we look behind the scenes of the travel business by sharing stories, experiences, and with interviews featuring the industry’s biggest names.

Host Glenn Haussman is a well know travel industry personality, renowned industry speaker, writer, consultant, host of and contributor to

Follow Glenn on Instagram and Twitter @TravelingGlenn.

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Nov 6, 2019

Today we investigate why travelers care so much about reviews of your hotel before they book, and while addressing the importance why hoteliers must care.  Experts from Zingle, Volara, Swire Hotels, and Knowland give their take on guest reviews, the keys to creating positive reviews, and the impact that the guest stories told online have on their revenue potential.

 We speak with:  

o   Patricia Shea, VP of Sales, Knowland

o   Dave Berger, Co-Founder and CEO, Volara

o   Ford Blakely, Founder and CEO, Zingle

o   Mihai Bote, formerly the Director of Technology, Swire Hotels