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No Vacancy with Glenn Haussman

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No Vacancy with Glenn Haussman is the travel industry’s most exciting podcast. A fun, fast paced genre bending program peeling back the travel business veneer. 
Perfect for road warriors, leisure travelers and industry insiders, we look behind the scenes of the travel business by sharing stories, experiences, and with interviews featuring the industry’s biggest names.

Host Glenn Haussman is a well know travel industry personality, renowned industry speaker, writer, consultant, host of and contributor to

Follow Glenn on Instagram and Twitter @TravelingGlenn.

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Mar 10, 2020

Finding and keeping the right operations staff has always been a fundamental challenge for hospitality. In recent years emerging problems have added to this challenge: an ever-growing labor gap, budget constraint, and a lack of people joining the hospitality industry, to name a few. We sat down with AHLA and Amadeus to understand what these challenges mean to hoteliers in 2020, and to discuss how leaders can personalize the staff experience to ensure teams feel valued and stick around for the long term.


  • Shelly Weir, Senior Vice President of Career Development at AHLEF/AHLA
  • Orlando Acosta, Vice President of Customer Experience at Amadeus