Jul 25, 2024
Today we delve into the latest developments at Coury Holdings
and their exciting new ventures. Paul Coury special guest
shares insights on their innovative approach to hospitality and
strategic growth.
Key Points Covered:
• Overview of Coury Holdings:
o Coury Holdings’ history and evolution over 38
years.
o Transition from developer and asset manager to hotel
consulting and development.
o Success story: First hotel developed in the late
90s, still owned today.
• Launch of Concert Hospitality:
o Formation of Concert Hospitality as an extension of
Coury Holdings.
o Focus on maintaining the company’s core principles
of lifestyle and boutique hospitality.
o Collaboration with Newcrest Image to meet client
needs and expand into new markets.
• Strategic Partnerships and Growth:
o Strategic relationship with Newcrest Image to grow
the platform.
o Co-acquisitions and pipeline of new hotels.
o Goals for enhancing guest experiences and strategic
expansion.
• Philosophy Behind Concert Hospitality:
o Emphasis on creating personal connections with
guests.
o Utilizing new philosophies to connect with customers
in traditional hotel settings.
o The role of staff as "experience curators" to
enhance guest satisfaction.
• Future Plans and Initiatives:
o Introduction of the Concert brand, emphasizing
harmony and collaboration.
o Focus on music as a fundamental element in all
properties.
o Developing community gathering spaces within
hotels.
• Operational Strategies:
o Unique approaches to hotel management, cost control,
and guest engagement.
o Implementing bonus programs for staff to encourage
engagement and service excellence.
o Creating memorable guest experiences to drive
loyalty and repeat business.
• Exciting New Ventures:
o Expansion of the Vin hotel collection.
o Launch of Society Wine and Coury-crafted
bourbon.
o Upcoming new hotels and innovative projects in the
pipeline.
Listen in to discover how Coury Holdings is redefining hospitality
and creating unforgettable guest experiences.
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