Jun 30, 2026
Hotels are asking the wrong question at check-in — and Alliants just proved it.
🔑 Apple Wallet and Google Wallet keys at Resorts World Las Vegas are table stakes. Member Pass is the real play: loyalty recognition built into the digital key so repeat guests see their benefits the moment they arrive.
🎯 One...
Jun 29, 2026
Matthew Bright, SVP and Head of IT at Davidson Hospitality, made a promise not to talk about AI. He broke it 54 seconds in.
🔒 AI is making security worse and easier at the same time —
phishing emails with zero typos, sophisticated language models
doing the work bad actors used to do by hand.
🎯 Large...
Jun 27, 2026
Deena Baikowitz is a cat whisperer, networking extraordinaire, and the funnest, loudest (the good kind) person you'll ever meet.
She joins Friday Night Audit alongside myself, Craig Sullivan and Suzanne Bagnera, PhD, CHA, CED from Toronto (where she's "in exile" from New York) and the crew immediately put her to work on...
Jun 26, 2026
Brent Hayhurst, VP at Curator Hotel and Resort Collection, won't look at a new technology until he knows what KPI it's supposed to move.
💸 Labor is the largest line item on any hotel owner's balance
sheet, and that's the number Curator's tech decisions chase.
🏚️ Curator skips the big splashy booths and goes...
Jun 25, 2026
Steven Moore, CEO at Actabl, says you shouldn't need to log in to answer your owner's question.
💬 Altitude, Actabl's new product, lets you have conversations with
your data instead of clicking through dashboards and pulling
reports.
📊 Instead of logging in, finding the right sheet, and comparing —
"What were...