May 8, 2026
Matt McElhare, Vice President & Segment Lead, Extended Stay at Choice Hotels International, says extended stay leads new hotel development right now, while conversions let owners move faster than new builds.
I talked with Matt in Las Vegas about what Choice has in the pipeline, why conversions matter right now, and why...
May 7, 2026
David Pepper, Chief Development Officer at Choice
Hotels, says Q1 turning RevPAR positive brought buyers
back into the market.
Glenn Haussman talks with David from Choice’s annual convention
about why transactions drive conversions—and why extended stay
keeps leading new builds.
- Conversions need transactions:...
May 6, 2026
Hotel restaurants lose revenue in boring ways—slow first drink delivery, late refills, and servers who don’t know what they leave on the table.
Geoffrey Toffetti, CEO of Frontline Performance Group, and Sloan Dean, former CEO of Remington Hospitality, break down CheckMax and the coaching system that uses POS data,...
May 4, 2026
During DUETTO PERFORM in Fort Lauderdale, I talked with Bob Matsuoka, Chief Technology Officer at Duetto, about AI in hotels the only way that matters right now: practical, operational, and money-saving.
🤖 Bob draws a clean line:
machine learning does the work; AI makes it
accessible
🚫 He warns against treating AI...
May 1, 2026
HotelKey’s self check-in kiosk scans an ID, runs face
verification, and issues keys without a front desk line.
I talk with Aditya Thyagarajan,
co-founder of HotelKey, and Fareed Ahmad, co-founder and
CEO of HotelKey, about why kiosks only work when they connect
directly to the
#PMS.
🪪 Guests scan ID, complete...