Feb 28, 2026
Quite frankly we're scared about this one. Fortunbately the iconic Dorraine Lallani is back to bring class to this mess of a happy hour show. Glenn, Craig and Suzanne are a bit scared for the quick return of Pink Pony Club founder Patty Jefferson because they're worried they don't have what it takes to horse around.
Feb 26, 2026
Conversions still beat new construction in a lot of markets right now, so I wanted to get specific on what Bruce Ford sees across the Americas pipeline.
I talked with Bruce Ford (SVP, Lodging Econometrics) about where projects are moving, where they’re stalling, and what owners/operators/investors should watch in...
Feb 26, 2026
To kick off the week, I wanted a hard look behind the numbers.
We hear a lot of takes—so what’s real and what’s not? I called our
buddy Bruce Ford
(SVP, Lodging
Econometrics) to pressure-test World Cup demand, international
travel, and the conversion-brand land grab for the hashtagNoVacancyNews crowd.
Here’s...
Feb 25, 2026
We're exploring maximizing hashtaghotel Customer Journey opportunity!!!!
To kick off this 6-part Customer Journey series, I wanted to start
at the top: why this matters now and how leadership turns better
service into an actual company-wide plan. We'll be focusing on how
CoralTree Hospitality is
leveraging tech to...
Feb 24, 2026
Puerto Rico rainforest on one side. Ocean on the other. A 607-acre resort in the middle. I talked with Chris Sariego, COO of LionGrove, at Wyndham Grand Rio Mar about how they used a $70 million reinvention to reposition the property around eco-experiences, expand amenity appeal, and keep more spend on-property.
🌿...