Padgett is redefining cruising through ultimate personalization, and has the pedigree to do it. Padgett holds 19 patents and multiple innovation awards for wearable devices, experience itinerary scheduling and optimization, digital experience interaction platforms and operational processes. In his former life at Walt Disney Parks and Resorts, he spearheaded the invention, development and implementation of guest engagement innovations that include the MagicBand, FastPass+, Disney’s Magical Express, Be Our Guest restaurant, Main Entrance access portals and Bibbidi Bobbidi Boutique retail locations. Now he’s creating Ocean Medallion™, a first-of-its-kind wearable device enabling personal experiences by bridging the physical and digital worlds to deliver a new level of personalized service not previously considered possible -- including sophisticated wayfinding, food and beverage on demand, an array of interactive gaming, personalized entertainment experiences and more. The quarter-sized, 1.8-ounce disc can be accessorized with jewelry, clips, key chains and bands or simply carried in a pocket or pocketbook. We learn all about this new technology and his history.
But first, Glenn speaks with Corey Nyman of the F&B consulting firm, The Nyman Group (www.thenymangroup.com). They talk about societal dining trends before drilling down to how it’s expressed in the hotel industry and, in Las Vegas in particular.
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